HARLOW BUILDERS LLC
Last Updated: 3-16-26
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy should be read alongside Our Terms and Conditions, which govern Your use of the Service and any projects entered into with the Company. Our Terms and Conditions are available at https://harlowbuilders.co/terms.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Partner means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to HARLOW BUILDERS LLC, .
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Michigan, United States.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Harlow Builders, accessible from https://harlowbuilders.co/
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies (Session Cookies, administered by Us): These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. Without these Cookies, the services You have requested cannot be provided.
Cookie Acceptance Cookies (Persistent Cookies, administered by Us): These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies, administered by Us): These Cookies allow us to remember choices You make when You use the Website, such as login details or language preferences, to provide a more personalized experience.
Tracking and Performance Cookies (Persistent Cookies, administered by Third Parties): These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered may directly or indirectly identify you as an individual visitor.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: the development, compliance, and undertaking of project agreements or any other contract with Us through the Service.
To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, project communications, promotional messages, and security updates.
To provide You with news and special offers: about other services and events which We offer that are similar to those You have already engaged with, unless You have opted out.
To manage Your requests: to attend and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information in connection with a merger, acquisition, reorganization, or sale of assets.
For other purposes: such as data analysis, identifying usage trends, evaluating promotional campaign effectiveness, and improving our Service and your experience.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies. The following are service providers the Company uses or may use:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy
Matomo is a web analytics service. For more information, visit their Privacy Policy at: https://matomo.org/privacy-policy
We may use Your Personal Data to contact You with newsletters, marketing, or promotional materials and other information that may be of interest to You. You may opt-out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us directly.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing. We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Payment processors we use or may use include:
Their Privacy Policy can be viewed at: https://stripe.com/privacy
Their Privacy Policy can be viewed at: https://squareup.com/us/en/legal/general/privacy
Their Privacy Policy can be viewed at: https://www.paypal.com/webapps/mpp/ua/privacy-full
Their Privacy Policy can be viewed at: https://www.authorize.net/company/privacy/
The Company may use remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors may use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android).
Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy
Facebook remarketing service is provided by Meta Platforms, Inc. You can learn more about interest-based advertising from Facebook and opt out by visiting your Facebook ad settings. For more information on the privacy practices of Facebook, please visit: https://www.facebook.com/privacy/explanation
By providing Your phone number and opting in to SMS communications, You agree to receive text messages from Harlow Builders LLC related to your project, appointment reminders, promotional offers, and account notifications.
You can cancel SMS communications at any time by texting "STOP" to 616-312-2454. Upon sending "STOP," we will confirm your unsubscribe status via SMS. To rejoin, sign up as you did initially.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance or email us at [email protected].
Message and data rates may apply. You will receive approximately 3–5 messages per month and typically no more than 10 per month. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This Privacy Policy should be read alongside Our Terms and Conditions, which govern Your use of the Service and any projects entered into with the Company.
Terms and Conditions: https://harlowbuilders.co/terms
If you have any questions about this Privacy Policy, You can contact us by email at [email protected].
HARLOW BUILDERS LLC
616-312-2454