HARLOW BUILDERS LLC
Last Updated: 3-16-26
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: Michigan, United States.
Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to HARLOW BUILDERS LLC.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Project refers to any construction, remodeling, renovation, or other contracting services agreed upon between You and the Company.
Service refers to the Website.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
Website refers to HARLOW BUILDERS LLC, accessible from https://harlowbuilders.co/
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Website. Please read Our Privacy Policy carefully before using Our Service. Our Privacy Policy is available at https://harlowbuilders.co/privacy-policy.
This campaign is used to send transactional messages related to your project, appointment reminders, project updates and confirmations, account notifications, marketing and promotional messages, including special offers, credits, and service updates.
You can cancel the SMS service at any time. Simply text "STOP" to 616-312-2454. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance or email us at [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive approximately 3–5 messages per month and typically no more than 10 per month. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our Privacy Policy at https://harlowbuilders.co/privacy-policy.
By requesting services through the Website or otherwise engaging Harlow Builders LLC, You warrant that You are legally capable of entering into binding contracts.
All construction, remodeling, renovation, and related services provided by the Company are governed by a separate written Project Agreement executed between You and the Company. In the event of any conflict between these Terms and Conditions and a signed Project Agreement, the Project Agreement shall control.
The following payment terms apply to all Projects unless otherwise specified in a signed Project Agreement:
1. Deposit. A deposit of fifty percent (50%) of the total estimated Project value is due upon execution of the Project Agreement. Work will not commence until the deposit has been received and cleared.
2. Draw Schedule. The remaining balance is due according to a custom draw schedule outlined in the signed Project Agreement. Draw amounts are tied to project milestones or phases as agreed upon in writing prior to the start of work.
3. Final Payment. Final payment is due upon substantial completion of the Project as defined in the Project Agreement.
4. Accepted Payment Methods. Payment may be made via check, ACH/bank transfer, or credit card. Credit and debit card payments are subject to validation and authorization by Your card issuer. The Company is not liable for any delay in project commencement resulting from failed payment authorization.
5. Late Payments. The Company reserves the right to suspend work if any scheduled payment is not received within five (5) business days of the due date. Resumed work following a payment default is subject to schedule availability.
If You cancel a Project after executing a Project Agreement, the following terms apply:
The deposit paid at contract signing is non-refundable. This applies regardless of the reason for cancellation, including but not limited to a change of plans, financial hardship, or dissatisfaction with project scope prior to commencement.
In addition to the non-refundable deposit, You are responsible for the cost of any materials ordered, work performed, or subcontractors engaged prior to the date of written cancellation notice.
Cancellation must be submitted in writing to [email protected]. Verbal cancellations are not recognized.
The Company reserves the right to cancel a Project Agreement at its sole discretion in the event of non-payment, safety concerns, or other material breach by You. In such cases, the deposit will not be refunded and any outstanding amounts for work completed or materials ordered remain due.
Promotional credits and referral credits issued by Harlow Builders are subject to the following terms:
1. Eligibility. Credits are valid only for qualifying Projects that meet or exceed the minimum project value specified at the time the credit is issued. Projects that fall below the minimum qualifying value are not eligible for credit redemption.
2. Non-Transferable. Credits are non-transferable and may not be exchanged for cash, applied to previously completed Projects, or combined with other promotional offers unless explicitly stated.
3. One Credit Per Project. Only one promotional or referral credit may be applied per Project, per customer, unless otherwise specified in writing by Harlow Builders.
4. Expiration. Credits are valid for the period specified at the time of issuance. Credits with no stated expiration will remain valid for twelve (12) months from the date of issuance.
5. Reservation of Rights. Harlow Builders reserves the right to modify, suspend, or discontinue any promotional or referral credit program at any time, including adjustments to credit amounts and minimum qualifying project values. Changes will not affect credits already applied to a signed Project Agreement.
6. Redemption. Credits must be claimed prior to Project Agreement execution. Credits cannot be applied retroactively after a Project Agreement has been signed.
7. No Cash Value. Promotional and referral credits have no cash value and will not be redeemed for cash under any circumstances.
We are constantly updating information about our services on the Website. Service descriptions, pricing estimates, and availability may be inaccurate, outdated, or unavailable, and We may experience delays in updating such information.
We cannot and do not guarantee the accuracy or completeness of any information, including pricing estimates, service descriptions, specifications, or availability. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. All pricing provided on the Website is for general reference only and does not constitute a binding quote or offer.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify, and exploit such Feedback without restriction.
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You to the Company through the Service or one hundred U.S. dollars ($100 USD) if You have not made any payment through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, or loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. In such cases, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the State of Michigan, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service or any Project, You agree to first try to resolve the dispute informally by contacting the Company at [email protected].
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
These Terms and Conditions should be read alongside Our Privacy Policy, which governs how We collect, use, and protect Your personal information.
Privacy Policy: https://harlowbuilders.co/privacy-policy
If you have any questions about these Terms and Conditions, You can contact us by email at [email protected].
HARLOW BUILDERS LLC
616-312-2454